The Real Facts about Teleradiology

There are many myths spread about teleradiology. As the medical world evolves rapidly and the need for this vital lifeline continues to grow, the truth has never been more important. 

These facts demonstrate how Everlight provides its high-quality services.

FACT – Teleradiology provides 24-hour access to FRANZCR radiologists

All Everlight radiologists are:

  • Fellows of RANZCR
  • Registered with AHPRA
  • Fully Indemnified
  • Credentialed for each hospital for which they report

FACT – Teleradiology is a complementary service to an on-site radiology department

Everlight Radiology’s business model is designed to complement existing skills and clinicians. We work in partnership with the on-site teams to resolve their specific problems. These may include:

  • Supporting Registrar reporting after hours – particularly where volume or complexity is unable to be supported locally
  • Providing after hours support to rural locations where radiologist shortages makes after hours shifts non-sustainable
  • Providing overflow support where volumes and temporal shortages make it impossible for on-site Radiologists to manage demand.

FACT – Teleradiology can be a cost-effective solution

The Everlight Radiology model is based on a per examination fee. When used as a complementary service this is often more cost effective than having Hospital Consultants or Registrars called in, or alternatively having Registrars rostered on overnight. This takes into consideration the following factors:

  • Incremental (per exam) cost versus Fixed Cost (rostered)
  • The opportunity costs involved in losing radiologists or registrars during the day as they are rostered overnight, or having a consultant second read every report the next morning in the registrar model.
  • Paying penalty rates
  • Loss of productivity due to fatigue
  • The diminished supervision of Registrars as they are working overnight.

FACT – Patient Data is protected

Protecting patient data and investing in a high standard of security and accreditation is a primary focus of leading teleradiology companies.

  • Everlight Radiology has strict compliance with data security and is ISO27001 accredited. This demonstrates that we follow international information security best practices.
  • Everlight uses secure networks for data transmission and has policies and procedures to securely manage and handle patient identifiable data.

FACT – Teleradiology is a quality, fully credentialed service

Everlight Radiology has an unwavering focus on quality, managed through its Medical Leadership Council (MLC). This involves the following processes:

  • Medical Leadership Council (MLC) – Everlight’s clinical domain is managed by our MLC. This ensures a direct clinician to clinician focus on quality.
  • Recruitment – All radiologists working for Everlight have their credentials examined internally. This includes CV checks for appropriate hospital experience, reference checks, police checks, Australian Health Practitioner checks, and confirmation as a Fellow of the Royal Australian and New Zealand College of Radiology (RANZCR).
  • Initially, each radiologist is tested on their reporting of a small sample of cases, with these reports reviewed by our MLC directors. In addition, the first 100 examinations for each radiologist are double read to ensure adequate quality.
  • Audit – Everlight peer reviews a minimum of 2% of total cases, 4% YTD. Managed through our own proprietary software, all our radiologists must be a part of this process.
  • Management of Notified Discrepancies – Any questions from our clients on report quality are managed through a second review process.
  • Trauma Peer Review – It’s mandatory for any CT examination performed as a result of high impact or Motor Vehicle Accident (MVA) to be read a second time by the next available radiologist. This ensures quality of reports for these cases of up to 7000 images.
  • Turnaround time compliance – Everlight has stringent contractual commitments to turnaround times.
  • All reports to client hospitals are a final consultant report as opposed to a preliminary registrar report. This can often result in faster and better-informed patient management.